Well it took a few weeks to resolve but I am completely happy with the way Cooper Wiring Devices resolved the issue.
February 12, 2010
Cooper Wiring Devices explained to me that I was likely jipped by a poor vendor and that they would take care of me this one time.
February 16, 2010
I receive two complimentary RF9534-N's to replace thef faulty devices purchased through zwaveproducts.com.
The Home Automation project is back on track!